The toll free number is another link between the company and the people besides company web site, exhibitions and the different meetings held by the company with different groups of the society in Muscat governorate to impart knowledge about the project.

The center will provide information especially about the implementation phases; areas would be covered by the project, benefits of the project in terms of public health and other socio-economic profits and information of current sewer network.

The centre will deal with inquires and complaints regarding the existing sewer lines and construction works in the different areas of the project. This will support the company in delivering the message about the progress of the project and meet the customer expectation. The center will update its information whenever it is necessary and called for.