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Update and maintain the Business Model and Application Model for Haya as defined in the organization and according to international standards
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Define the system specifications and develop user’s requirement for the new systems
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Analyze and recommend a need for new Business Practices and Technologies to be implemented in Haya.
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Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
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Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.
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Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
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Assists in the business process redesign and documentation as needed for new technology.
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Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
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Educates the IT organization on the direction of the business.
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Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
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Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.
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Make recommendations for buy versus build decision.
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Assists IT Projects Manager in developing IT Budgets, Annual IT Department Balance Score Card (BSC).
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Monitor IT Annual Budgets and make sure expenditure are met as planned.